Can You Put Money Back On A Visa Gift Card?

Download Commodity

Download Article

Most major issuers of prepaid credit cards, including Visa and MasterCard, treat purchases with prepaid cards the same as purchases made with conventional credit cards or debit cards.^[1] The key to receiving a refund on one of these cards is to ensure that your circumstances meet the refund criteria set by the visitor from which you fabricated the purchase. Once yous verify this, the process is pretty simple for receiving a refund to your prepaid credit card regardless of whether you lot made the purchase in person or online.

1
Decide the refund policy prepare by the visitor that issued the bill of fare. The company that issued the card tin ultimately set up the rules and stipulations apropos refunds. However, most prepaid credit cards—including those issued past Visa and MasterCard (meaning nearly all of them)—are treated only similar regular credit cards.^[ii] This means that you can receive a refund past returning the particular every bit you would when yous paid with greenbacks or a debit card.
- Y'all can check the website of the company that issued the card, or yous can also phone call their customer service line if you'd prefer to speak to someone in person.
- The card's policy for refunds may be in the information that came with the carte also (if you still have information technology).
2
Determine the refund policy for the establishment where you fabricated the purchase. Much like the company that issued the credit card can determine its own refund policies, the store from which you bought the item or service can make up one's mind its own return/refund policies. For instance, if yous purchased something "equally is" or you've waited longer than the posted refund menstruation for a service, the store tin can lawfully refuse your refund. Contact the store before going in to ensure that you tin can receive a refund for the item or service.
- Check your receipt. The render or refund period for the purchase (and other weather for a refund) is often listed at the bottom of a receipt.
- If you're outside of the refund window, you tin can often speak to a supervisor or manager to attempt to receive an exception. For tangible items, the manager may still accept the authority to accept the return if it'south in good condition. For services, the manager may still issue a refund if you can demonstrate why y'all were dissatisfied.
- Have notes while talking to the manager if he or she has offered to brand an exception in your case. Include the director's name, the date, etc. as documentation in case he or she isn't there when y'all render for the actual refund.
Advertizement
three
Collect everything you'll need. After you verify that you tin can receive a refund, you lot'll need to collect several things before returning to the concern where y'all made the purchase. If applicable, place the detail in its original packaging (if you opened it at all). You lot'll as well need to bring the prepaid credit carte du jour (so the store tin run information technology for the refund), the receipt (so they know you lot actually made the purchase at that place), and a photo identification (so the shop employee can ostend that the prepaid carte is yours).^[3]
- If you no longer accept the receipt, you tin can besides try requesting a written report of the card's action from the issuing visitor to show the store manager that you did indeed make the purchase at the location on the specified appointment. Without any proof that yous made a purchase at the respective store, they may pass up the refund, or they may just refund for store credit depending on their return policy.
- If y'all want a refund for a service, and then bring any other supporting documentation to show why you were dissatisfied. If a lawn care provider poorly pruned a tree, then take pictures, for instance.
4
Go to the store for the refund. Take everything you lot need with you lot downward to the shop and enquire for the refund. Most refunds for actual items are processed through a customer service desk about the store entrance rather than through one of the checkout stations. Provide everything to the customer service representative and ask for the refund.
- The employee may as well ask for your phone number or a signature on a return receipt.
- Make certain to retain a re-create of the original receipt if in that location are other purchases on it that you take non returned.
5

Ask for an estimate on the refund date. The refund can take several days to clear. The company that issued the prepaid credit bill of fare will have either a website or a phone number that y'all can use to verify the balance on the bill of fare.^[iv] Cheque the residual oft to ensure that you receive the refund within seven business days.^[5]
6
Contact the corresponding company after seven business days. If y'all don't receive the refund inside vii business days, call the customer service section for the company where you lot were supposed to receive the refund. This department tin can usually verify whether or not the refund has cleared. If it has, but y'all haven't received the funds, then contact the visitor that issued the menu.
- Proceed a record of each of these interactions, including the names of the people to whom you spoke.

1
Verify the return/refund policies associated with the buy. As with in-store purchases, you must outset verify the refund policy set by the company that issued the prepaid credit card. For almost prepaid credit cards, including all Visa and MasterCard prepaid credit cards, you can simply render the item as though yous'd made the purchase with a regular credit card.^[6]
- This also includes confirming that you lot tin can receive a refund based on the refund policy for the website where you purchased the item or service.
2
Contact the company'southward customer service department. Either by telephone or through the website, contact the company's customer service department if you wish to receive a refund due to poor service, beingness overcharged for the service, or another refund that'southward not related to an actual return.
- For example, say you purchased a basic tier of cloud storage and the visitor charged you for the expanded storage packet. Since you don't have an bodily item to render, you'll have to contact customer service (they may frontwards yous to a billing section) to initiate the refund. Have any documentation gear up—such as the electronic mail you received when yous completed the purchase—to testify you were incorrectly charged.
- You may as well accept to contact the company'due south customer service department relating to tangible items that you lot purchased if you have questions most returning the item outside the render window, for case.
3
Set up the return with the company if applicable. Many larger retailers have online return centers through which you can fix upward your render if you lot desire a refund on an actual item. Login to the account from which you lot made the purchase, observe the render pick for the appropriate particular, and procedure information technology equally a return. The retailer may fifty-fifty include a printable return shipping label for the particular.
- For smaller online retailers, you lot'll likely have to call and speak to a client service representative who can gear up the return for you. In this case, yous'll likely need to have the menu bachelor to confirm the number on it.^[vii] The person may email yous a printable render shipping label, or y'all may merely exist given a return address to which you must send the detail.
- It's entirely upward to the company whether or not they pay all (or even a portion) of the return shipping costs. You may or may not be responsible for these. If you are responsible, then the visitor volition remove the amount from your refund before issuing it.
4

Return the item if applicable. Once you take set upwards the render, repackaged the particular (if necessary), and affixed the new shipping characterization, you can simply driblet it off for return. About major online retailers volition provide return labels for UPS or FedEx. Ensure that yous get the receipt when you driblet off the package. Information technology will include a tracking number for the return, and so you tin can provide proof of the returned item.^[8] ^[9]
5

Cheque for your refund. Almost online companies will send you an email with the refunded amount one time they receive the item (if applicable) or process the refund in their organisation. The company that issued your prepaid credit carte du jour volition provide either a website or a telephone number that you lot can use to bank check the rest on the carte du jour.^[10] Check the balance on your menu to make sure that you receive the refund within vii business organisation days of the visitor confirming that they received the item.^[11]
6
Contact the bill of fare issuer after more than than seven concern days. If yous oasis't received your refund within seven business concern days, contact the retailer to ensure that they have issued the refund. If they have refunded your purchase amount, then contact the company that issued the prepaid credit menu to find out why the funds haven't been dispersed.
- Take notes every time y'all speak to someone when looking into why the money hasn't been refunded.
- Go along records of all the emails you lot received likewise, including the email you can prove the card issuer proving that the retailer received the render shipment and issued the refund.

Ask a Question

200 characters left

Include your e-mail accost to go a message when this question is answered.

Submit

Proceed your prepaid card fifty-fifty after you have emptied the card of funds in case you need to make a return you purchased with the card.
Always keep receipts for all purchases in instance you need to return something.

Advert

Nearly This Commodity

Commodity Summary 10

If your prepaid credit card is from a major company, receiving a refund on it is the same process as a normal credit bill of fare. However, you should read the refund policy associated with your company'southward credit carte du jour to make sure. If yous bought an detail in person, head into the store you lot bought it from and ask for a refund. Make certain you bring the prepaid credit carte du jour, receipt, and a photograph ID with yous. Alternatively, if you bought the production online, bank check the supplier's policy to discover out how to get your refund. You'll either take to make full in an online form, or contact them by email or phone. If you haven't received your refund within seven business concern days, contact the company to ask for an update. For more than tips from our Financial co-writer, including how to render the item if you bought it online, read on!

Did this summary help you?

Thanks to all authors for creating a page that has been read 199,457 times.